The rods arrived late, some issue with DHL, upon opening the rod package, I noticed that they were both secured to each other by a black cable tie.
Upon opening one of the rods, sadly one of the line guides was crushed to bits and the ceramic lining was smashed to bits all in the bottom of the bag.
There is now no way of speaking to anyone in person about issues, so had to email, then wait, by which time the cut off to get them returned on Monday had passed. So currently I’m without rods and £250 worse off until they get collected and returned.
Used to be much better customer service.